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FREQUENTLY ASKED QUESTIONS:

(Click on a question to see the answer!)

  • What is physical therapy and what does it entail?
    • Physical Therapy is a service that helps to restore function, mobility, relieve pain, and prevent or limit permanent physical disabilities of clients suffering from injury or disease.  We restore, maintain, and promote overall fitness and health.  Our clients include accident victims and individuals with disabling conditions, such as, but not limited to, low back pain, arthritis, heart disease, fractures, head injuries and cerebral palsy.  All states require physical therapists to pass a licensure exam, before they can practice, after graduating an accredited physical therapist educational program.
  • How do I go about seeing a physical therapist for what ails me?
    • Simply call our office(212-924-4920) or click on the Contact Us page and fill in the appropriate information and a Fusion Team Member will schedule an Initial Evaluation for you and at your convenience.
  • Do I need a physician’s prescription before receiving physical therapy services?
    • NO.  Recently, New York State passed a law which allows you to initially seek the services of a physical therapist without a prescription from a physician.  There are some limitations so please call our office at 212-924-4920 so we may clarify them for you.
  • With all the intricacies of today’s health care insurance policies, can you help explain my benefits to me?
    • Yes, we can help, after all that’s what we do!  As a free service to all of our patients, prior to treatment, we call their health insurance companies and verify benefits.  If a patient has any questions concerning their coverage, a Fusion Client Coordinator will be able to explain the policy guidelines.  We always emphasis the importance of a patient verifying their own benefits so there's no contradicting information received by either party.
  • Who is responsible for checking my healthcare benefits?
    • The beneficiary of the policy is responsible for checking their benefits and knowing the limitations of their policy.  As a service to our patients we check to verify every patient’s eligibility.  Sometimes, the information we receive from the insurance company is not accurate, therefore, we cannot emphasis enough how important it is for the beneficiary to check the policy limitations as well.  It is very important for you to know your healthcare policies limitations.  Please remember, any services rendered by us and not reimbursed by the insurance company is the financial responsibility of the client.
  • What if I don’t have health care coverage?
    • Fusion Physical Therapy & Sports Wellness P.C. has a private pay fee structure in place which is comparable to the average fees associated with physical therapy services.
  • How long is each session?
    • Every client’s needs and diagnosis are different, so it’s difficult to give an exact time.  From the time you walk into the facility till the time you leave, a good estimation is approximately 1-1.5 hours.
  • What should I bring with me the first time I come to Fusion Physical Therapy & Sports Wellness P.C.?
    • When you come to our facility for the first time you will need to bring;
    • Your current health insurance card.
    • A form of ID.  A driver's license is best.
    • Any X-Ray film's, CAT Scan's or MRI's and the associated report.
    • Comfortable clothing to do your exercises in.  Sweats/shorts and sneakers are sufficient.
    • Be prepared to pay any co-pays, co-insurances, or deductibles.  We accept Visa, Mastercard, American Express, ATM cards and cash.
  • Do I have to pay a co-pay?
    • In some cases, it is not necessary to pay a co-pay.  If you have to pay a co-pay it is strictly dependant upon the policy you agreed to with your insurance company.  If your policy reflects a co-pay, co-insurance or deductible the client is financially responsible prior to services rendered.
  • If my physician prescribed more physical therapy visits then my insurance policy benefits allow, will they be covered?
    • There are a lot of factors that will contribute to your insurance company allowing additional visits outside the policy limitations.  Our Fusion Client Coordinator's have extensive experience dealing with insurance companies and are very familiar with their policies and procedures.  A Fusion Client Coordinator will exercise every effort to receive the maximum allowable coverage for you, provided your diagnosis requires it.  Ultimately, the insurance company approves which benefits are covered and which are not.
  • If my healthcare insurance benefits run out before I’m completely rehabilitated, can I continue to come to physical therapy?
    • Yes, you may continue to receive the benefits of physical therapy.  First, you must discuss the financial responsibilities with one of our Fusion Client Coordinator'sFusion Physical Therapy & Sports Wellness P.C. offers a very competitive private pay fee structure for continued physical therapy services.

 

FUSION's WELLNESS CENTER:

  • What is the Fusion Wellness Center?
    • The Fusion Wellness Center is a state of the art facility dedicated to the continuing education and application of wellness and provides the tools needed to effectively achieve optimum results.
  • Can I become a member of the Fusion Wellness Center even though I don’t need Physical Therapy?
    • Yes! Fusion's Wellness Center offers open enrollment to anyone interested in achieving better health through wellness.  We also offer Post Rehabilitative programs to our existing clients who are interested in continuing their rehabilitation.  Please call our office at (212)924-4920 for further details.
  • How do I join the Fusion Wellness Center and start to reap the healthy lifestyle benefits of a Fusion Wellness Program?
    • We have employed three ways in which to start enjoying the benefits of a healthier lifestyle. First, you may click here for the Contact Us page, fill in a brief description of your fitness goals and send. Second, you can call and speak to a Fusion Professional at (212)924-4920 or you can simply stop by.  We welcome everyone interested in viewing our facility but if it’s possible, please try to call before stopping by.  Thank You!